What affects minimum and maximum payment amounts
Before sending funds, check the amount, currency, method and destination details. For crypto, verify the network separately.
If a transaction related to Payment Limits is delayed, check its status first and keep the transaction reference for support.
Avoid submitting several identical requests; it does not speed up processing and makes a single transaction harder to trace.
Choose the method and currency.
Check limits and destination details.
For crypto, verify the network carefully.
Keep the transaction status and reference, then contact support if it remains unchanged longer than expected.
| Method | Use | Check |
|---|---|---|
| Bank card | Deposit / withdrawal when supported | Currency, limits, cardholder |
| Crypto | Transfer to a network address | Coin, network, address, confirmations |
| USDT | TRC20/ERC20 and other supported networks | Match sending and receiving network |
| Bitcoin | BTC transfer | Check address and network fee |
It is worth checking the current restrictions just before confirmation. Bonus terms, limits, payment methods and game configurations can be updated.
If information conflicts or a status is not moving, keep the transaction details and contact support. Passwords and verification codes should stay out of support messages.
If a payment status is not moving, keep the transaction reference and contact support. The FAQ covers common limit and verification questions.
Before a deposit or withdrawal, check the amount, currency, payment method and destination details one more time. With crypto, the network matters just as much as the asset name.
If a transaction is delayed, use the status in your account history and keep the transaction reference for support. Repeating the same request usually does not make processing faster.
Limits, fees and available methods can vary by account and region. Treat the terms shown immediately before confirmation as the current terms for that transaction.
Minimum and maximum amounts can differ by payment method, currency, verification level and region. A single number copied from another method is not a reliable limit for the current transaction.
Read the limit shown beside the selected method immediately before confirmation. For crypto, also check the network and any minimum deposit that applies to that asset/network pair.
If a limit changes, split payments only when the current rules allow it. Repeated failed attempts can create extra pending entries without solving the underlying restriction.
